Walt Disney Imagineering is, according to their website, "...the unique, creative force behind Walt Disney Parks and Resorts that dreams up, designs and builds all Disney theme parks, resorts, attractions, cruise ships, real estate developments, and regional entertainment venues worldwide." I was lucky enough to have two contracts with them since graduating from the University of Michigan - one with the arm called Research & Development and one with Show Software. I can't tell you a lot (Disney - so secret!), but I will tell you what skills I used, show you some prototypes, and talk about what I learned!
It has to be said: The thoughts and opinions presented here are my own and do not reflect those of any division of The Walt Disney Company. To the best of my knowledge, I have omitted confidential material (including all images, which are from Google/open source and not internal sources) in order to comply with my many non-disclosure agreements. In addition, some mockups seen here are modified from the actual version and may not reflect exactly what was created.
From June 2015 to December 2015, I had a contract with Walt Disney Imagineering Research & Development - which was, naturally, incredible. It also was heavily protected by multiple different NDAs. I have nothing physically to show from this contract, as I could not take any assets with me after I finished, but I can give a quick breakdown of what I was hired to do, a summary of the skills I used, and some project hints:
From August 2016 to January 2017, Walt Disney Imagineering brought me back for a contract with another team called Show Software. I worked on multiple different projects as a UX designer and even am able to show you some mockups I did in Sketch! I also learned quite a bit in Framer.js, a dynamic prototyping tool using CoffeeScript.
Media Vault is the asset management system for Imagineering. It is built on Open Text Media Management. The system is complex and very dynamic; however, the Media Vault team asked me to design an alternate UI to sit on top of OTMM that allowed "general" Imagineers (not Super Users) to quickly find the assets they were looking for without all of the extra features that OTMM offers.
The alternate UI was designed using Bootstrap and Material Design elements, based off of a UX design library that my UX team at WDI created. I completed the iterations on the mockups in Sketch and animated some elements using Framer.js to show interactions. The idea behind the alternate UI was to increase the efficiency and flexibility of the full site. We just wanted something that was Google Image-like: fast search, easy download, responsive design.
Examples of challenges I worked through in this project:
The Media Vault team needed a more efficient way to batch upload multiple assets and enter metadata during the lengthy upload process. With members of the MV team, I designed a batch upload process that solved all of their current issues with uploading.
The batch upload was designed using Bootstrap and Material Design elements, based off of a UX design library that my UX team at WDI created, and it matches the alternate UI. I completed the iterations on the mockups in Sketch. This piece of the database does not need to be responsive as it is intended for large drag/drop uploads and intensive metadata entry.
Examples of challenges I worked through in this project (see next section for a more detailed look into my process):
I worked with only a few other people on this project, and I had a tight time frame for presenting a viable design. I can't show my whole process due to NDA constraints. Here's some insight into how I designed a particular feature of the batch upload - editing the metadata for multiple assets at once:
I didn't just work on the above projects! I just can't show assets from the other ones. I assisted in redesigning and creating new features for the show monitoring system for the theme parks, which was a huge challenge as it included physical + digital controls. I also helped other teams create style guides for their desktop apps that matched our Web UI. Another project I assisted with was user research conducted on a Windows desktop app in .net. Whew. It was a busy 6 months. Want to know more? Connect with me!